Effective July 14, 2026

Legacy Energy, LLC ("Legacy Energy," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website (legacyenergy.live) and related services (collectively, the "Site"), how we use and share that information, and the choices you have. By using our Site or submitting information to us, you agree to the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use the Site or submit your information to us.

We collect the following types of information:

Information You Provide Directly:

Contact information, such as your name, email address, and phone number
Property information, such as your address, utility provider, roof or site details, and energy usage, which you provide to help us prepare a solar consultation or proposal
Any additional information you choose to share with us through web forms, email, phone calls (including calls handled by our AI phone assistant), or scheduling requests
Information Collected Automatically:

Usage data, such as pages visited, time spent on the Site, links clicked, referring website, browser type, device type, and approximate location (derived from IP address), collected through tools such as Google Analytics
Cookies and similar tracking technologies, as described in Section 6 below
We do not knowingly collect personal information from children under the age of 13, and our services are not directed to children.

We use the information we collect for purposes including:

Responding to your inquiries and following up on consultation or quote requests
Scheduling appointments and consultations (including through Calendly)
Preparing and delivering solar proposals, savings estimates, and financing or PPA information
Communicating with you about your project via email (via Resend) or phone, including AI-assisted calls (via Vapi)
Sending marketing emails and updates about our products, services, promotions, or industry news (you may opt out at any time, as described in Section 5)
Analyzing and improving our Site, services, and marketing effectiveness, including through Google Analytics
Complying with legal obligations, enforcing our Terms of Service, and protecting the rights, property, or safety of Legacy Energy, our customers, or others
We do not sell your personal information to third parties.

We work with the following third-party service providers to operate our Site and deliver our services. Each provider processes personal information on our behalf, subject to their own privacy policies and security practices:

Resend — used to send transactional and marketing emails on our behalf
Vapi — used to power AI-assisted phone call handling, including intake calls and follow-up communications
Google Analytics — used to analyze Site traffic and user behavior to improve our website and marketing
Calendly — used to schedule consultations and appointments
Formspree — used to process and route web form submissions
These providers may access personal information such as your name, email, phone number, and property information only to the extent necessary to perform their functions for us, and are not permitted to use your information for their own independent marketing purposes. We may also disclose information as required by law, to protect our legal rights, or in connection with a business transaction such as a merger, acquisition, or sale of assets.

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to respond to your inquiries, provide services, maintain business records, and comply with legal, accounting, or reporting obligations. As a general practice:

Contact and property information submitted through forms or consultations is retained for the duration of our relationship with you and for a reasonable period afterward (generally up to 7 years) to support warranty, service, tax, and legal recordkeeping needs
Marketing contact information is retained until you opt out or request deletion
Usage and analytics data is retained according to the retention settings of the applicable analytics provider (e.g., Google Analytics)
When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.

You have the following rights and choices regarding your personal information:

Opt-out of marketing emails: You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails, or by contacting us directly
Request access or correction: You may request a copy of the personal information we hold about you, or ask us to correct inaccurate information
Request deletion: You may request that we delete your personal information, subject to certain exceptions (for example, information we are required to retain for legal, tax, or contractual reasons)
Withdraw consent: Where we rely on your consent to process information (such as for marketing), you may withdraw that consent at any time
To exercise any of these rights, contact us at will.chandler@legacyenergy.live or (720) 927-4402. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law. Depending on your state of residence, you may have additional rights under applicable state privacy laws (such as the Colorado Privacy Act), including the right to appeal a denied request.

Our Site uses cookies and similar tracking technologies to operate the Site, remember preferences, and understand how visitors use our Site. We use Google Analytics to collect aggregated and individual usage data, such as pages viewed, time on site, and traffic sources, which helps us improve our website and marketing efforts.

You can control cookies through your browser settings, including blocking or deleting cookies; however, doing so may affect the functionality of the Site. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or adjusting your ad and analytics preferences through your Google account settings.

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect, including relying on reputable third-party providers with their own security measures. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Legacy Energy, LLC

1745 Shea Center Drive

Highlands Ranch, CO 80129

Email: will.chandler@legacyenergy.live

Phone: (720) 927-4402

Website: legacyenergy.live

Effective Date: July 14, 2026